Privacy & Cookie Policy

This policy explains what information Digifox Pro Solutions LLP (“Digifox”, “we”) collects when you visit digifoxprosolutions.com, why we collect it and the choices you have.

1. Information you give us

When you call us, email us, message us on WhatsApp or take our free quiz, we receive the details you choose to share, such as your name, phone number, email address and your message or quiz answers. We use them only to reply to you, provide the service or course you asked about, and issue your quiz certificate.

2. Cookies and analytics

Our website uses cookies and similar technologies from these services:

• Google Analytics (Google LLC) – counts visits and shows which pages are useful, so we can improve the site.
• Microsoft Clarity (Microsoft Corporation) – shows how visitors use our pages (clicks, scrolling, heatmaps and session replays) so we can fix confusing parts. Clarity masks text you type into forms.
• Meta Pixel (Meta Platforms, Inc.) – measures the results of our Facebook and Instagram ads and helps show our ads to people who may be interested.

These services may collect information such as your IP address, browser and device type, pages viewed, time spent and the website that referred you. They process it under their own privacy policies: Google, Microsoft and Meta.

3. Your choices

When you first visit, a cookie notice lets you Accept or Decline. If you decline, Google Analytics, Microsoft Clarity and the Meta Pixel stop collecting information about your visit, on this and later visits from the same browser. You can change your choice at any time:

Cookie settings

You can also delete or block cookies in your browser settings, and use Google’s opt-out add-on or your Facebook ad preferences.

4. Sharing

We do not sell your personal information. We share it only with the service providers named above and with providers that help us run our business (for example hosting, email and messaging), or when the law requires it.

5. How long we keep it

We keep enquiry details for as long as needed to respond to you and to keep proper business records. Analytics data is kept by the providers for their standard periods (Google Analytics: 14 months).

6. Your rights

Under India’s Digital Personal Data Protection Act, 2023 you can ask us for a summary of the personal data we hold about you, ask us to correct or erase it, withdraw your consent, and raise a grievance. Write to us at the address below and we will respond within a reasonable time.

7. Contact

Digifox Pro Solutions LLP
No. 3100, Ward No. 2013/61, Ravipuram, M.G. Road, Kochi, Kerala 682016, India
Email: info@digifoxprosolutions.com · Phone: +91 62824 15200

8. Changes

We may update this policy from time to time. The date at the top shows when it last changed.